Built by someone who stood in the flooded house.
Recount exists because of one very bad week in Florida.
Two years ago, my home flooded. After the water receded came a request from the insurance company that sounded simple and turned out to be the hardest part of the whole ordeal: send us a list of everything you lost — each item, how old it was, and what it was worth.
Everything. From memory. While living somewhere else, dealing with contractors, and trying to keep a family running.
I had no inventory. Almost nobody does — telling people to catalog their homes before a disaster has been tried for decades, and it fails, because life doesn't work that way. So I did what everyone does: sat with a blank spreadsheet, walked the ruined rooms in my head, and wrote down what I could remember. It took weeks. And I knew — everyone in this situation knows — that the things I forgot simply wouldn't be paid for. The insurer pays the list, not the house.
What I needed didn't exist: something that could take the photos already sitting on my phone — birthdays, holidays, ordinary days, every one with our belongings sitting in the background — and turn them into a list. Something that could ask me the right questions, room by room, drawer by drawer, the way memory actually gives things back. Something that could put fair, transparent numbers next to each item and produce the document the adjuster wanted.
So after the claim closed, I built it. Recount is the tool I wish someone had handed me the day the water came in.
What we believe
- The list is the claim. Documentation quality, more than anything else, determines whether a family is made whole.
- Your settlement is yours. Flat fee, never a percentage. We don't profit from the size of your loss.
- You stay in charge. We document; we never negotiate, advise, or stand between you and your insurer.
- A bad week deserves gentle software. Autosave, no deadlines, no judgment, one question at a time.